Reclaim your rental deposit: how to force your Swiss Mietzinsdepot free, with a free release letter and the one-year trick against the silent landlord

Your CHF 5,700 depositis sitting on a blocked account, the flat was handed back long ago, and the landlord simply won't respond? You don't have to beg. The money is yours, held on an account in your name, and the law gives you a lever that forces the bank to pay out, whether the landlord likes it or not. Here's the free release letter, the traffic light that tells you if you're already entitled, and the calculator that gives you the exact date.

Key takeaway
A rental deposit (for flats at most three months' rent) must be held on a blocked account in the tenant's name (Art. 257e CO). The bank releases it: (a) on the joint signature of tenant and landlord, (b) on a court ruling or payment order, or (c) one year after the lease ends, if the landlord has raised no claim. You then request the release directly from the bank, without the landlord.
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Reclaiming a rental deposit in Switzerland: deposit account statement, release form, handover protocol, keys and Swiss franc notes symbolising the refund of the deposit under Art. 257e CO
3 months
Max. deposit (flat)
mandatory, Art. 257e CO
Your account
The deposit is in your name
blocked account at a bank
1 year
then the bank pays without the landlord
Art. 257e para. 3 CO
5% p.a.
default interest from notice
Art. 104 CO

💡 Before you demand: who actually owns the deposit?

The most important news first: the deposit is and remains your money. In Switzerland the landlord may demand a deposit, but for flats at most three months' rent (Art. 257e para. 2 CO). This money must be placed on a blocked account at a bank, opened exclusively in your name. If your deposit sits on the landlord's private or business account, that is simply unlawful, and in the event of bankruptcy you would be unprotected.

Because the account is in your name, no one can access it alone, neither you nor the landlord. The bank keeps it blockedand releases it only under clear conditions. This is where many fail: they wait passively for the landlord's signature. Yet nothing forces you to. The law knows several routes to release, and the strongest, the one-year rule, works even against a landlord who disappears. The interest on the account also belongs to you, by the way.

The three ways the bank releases the deposit

The deposit is blocked. The bank pays it out only in these three precise cases (Art. 257e para. 3 CO):

1
1. Joint signature
Tenant and landlord sign the release together (release confirmation). The fastest route once the flat has been handed back cleanly. That is exactly what the letter below is for: you demand the signature in writing and with a deadline.
2
2. Ruling, payment order or conciliation decision
If the parties dispute damages or unpaid rent, the conciliation authority (free of charge) or the court decides. With the final decision the bank releases the corresponding part. A payment order also suffices as proof for the bank.
3
3. One year after the lease ends, without the landlord
If the landlord has not initiated debt enforcement, a lawsuit or conciliation within one year of the lease ending, you wait no longer: you request the release directly from the bank, without their consent. This is the trump card against the one who stays silent.
Context
Remember: you don't strictly need the landlord's signature.It's the convenient route, not the only one. If they stay silent, the one-year clock runs in your favour. If you need another tenancy-law template, the tenancy template hub has one for every situation.

✉️ Your release letter in 2 minutes

No more searching for «deposit release letter template». Enter your details and the generator builds you a clean, formally correct demand letter to the landlord or agency: it demands the release of your deposit, sets a deadline and politely but firmly recalls the one-year rule as leverage. Download as PDF, sign, send by registered mail. You can also copy the text. If the lease ended more than a year ago and the landlord is still silent, send the same letter directly to the bank.

🛠️ Deposit-release letter generator

Enter your details → ready letter with deadline and the Art. 257e CO lever, as PDF or to copy. Free, no sign-up.

🚦 Can you already request the release?

This is where the real value of this page sits. No other portal tells you so directly whether you can act now. The ConvivaPlus eligibility check asks you four questions and shows you in a second whether you can go straight to the bank (green), whether you should firstformally demand from the landlord or call conciliation (amber), or whether the deposit stays blocked for now (red).

🚦 ConvivaPlus eligibility check

Four questions, and you know whether you can reclaim the deposit now.

Has the tenancy already ended and the flat been handed back?

Is there debt enforcement, a lawsuit or conciliation pending over the deposit?

Did the lease end more than one year ago?

Has the landlord raised an open claim (damage, unpaid rent)?

How the ConvivaPlus check judges:if the tenancy hasn't ended or proceedings are pending, the deposit stays blocked (red). If it ended over a year ago with no proceedings, you can go straight to the bank (green). In all other cases a written demand or conciliation is worthwhile (amber). This reading is the one according to ConvivaPlus, derived from Art. 257e CO.

📅 When exactly does the bank release? The calculator

A single date decides when you no longer need the landlord: lease end plus one year. Enter your lease end and the ConvivaPlus release-date calculatorgives you the exact day from which the bank must pay without consent, the usual 30-day window for a clean handover, and, if the landlord doesn't pay despite the debt falling due, your default interest of 5% per year (Art. 104 CO).

📅 ConvivaPlus release-date calculator

Enter the lease end → exact date of direct bank release, the usual return window and your default interest.

Flat handed back clean, no outstanding claims?
Enter your lease end to calculate the dates.

Guideline values without warranty. If debt enforcement, a lawsuit or conciliation is pending, the deposit stays blocked until the decision.

How the ConvivaPlus calculator works: direct bank release follows from the lease end plus exactly twelve months (Art. 257e para. 3 CO). The usual 30-day window applies as a practical guideline for a defect-free handover (not as a rigid statutory deadline). Default interest is 5% per year (Art. 104 CO), calculated on the entered deposit amount.

📊 How much deposit is normal? The ConvivaPlus deposit index

Because the deposit equals three months' rent, its size depends directly on your region. The ConvivaPlus deposit index shows you the deposit to expect for a typical 3.5-room flat, from around CHF 3,450 in the countryside to CHF 6,450 in Zug. Enter your deposit and see whether it sits within the regional range, or whether the landlord has gone beyond the permitted three months' rent.

📊 ConvivaPlus deposit index

Typical deposit (3 gross monthly rents, 3.5-room flat) by region. Compare your deposit.

ConvivaPlus deposit index · 4500 CHF = 100
Zug
143
Geneva
137
Zurich
133
Lausanne
117
Basel
110
Bern
103
Ticino
87
Countryside
77

Guideline values (3 gross monthly rents of a typical 3.5-room flat), based on FSO rent statistics + Homegate/ImmoScout24 listings, as of 2026. For flats, at most 3 months' rent is permitted (Art. 257e para. 2 CO).

How the ConvivaPlus deposit index is built:we multiply the typical gross monthly rent of a 3.5-room flat per region by three (the statutory cap for flats) and set the Swiss average of around CHF 4,500 at index 100. The data basis is the FSO rent statistics and current listings. If your deposit clearly exceeds the regional value, it's worth checking the three-month limit.

📋 What may the landlord actually deduct from the deposit?

The most common reason for a withheld deposit is alleged damage. Yet the landlord is far from being able to deduct everything. The rule: normal wear and tear is on them, real damage only on a depreciated-value basis (i.e. less age and service life). This table shows what is genuinely deductible. How much a damage is still worth by its service life is calculated by the wear-and-tear calculator in the handover-protocol guide.

ItemDeductible?Basis
Normal wear (usual drill holes, worn carpet, minor signs of use)✗ Nolandlord's responsibility, covered by the rent
Real damage (burn hole, cracked basin, pet scratches)✓ Yes, depreciated valueless age / service life (parity table)
Final cleaning if the flat is handed back dirty✓ Yesonly the actual costs, with receipt
Outstanding rent or ancillary-cost balance✓ Yesdue claim arising from the tenancy
Renovation, value increase, age-related replacement✗ Noowner's investment, not transferable
Administrative flat fee for the settlement✗ Nowithout legal basis
Context
Important: the landlord may not block the entire deposit because of a small damage. They may only retain the disputed, documented amount and must release the undisputed rest. Demand a detailed, documented statement of damages before accepting anything.

🛡️ Deposit or deposit insurance, which is better when reclaiming?

Instead of blocking money on an account, you can also secure the deposit through a deposit insurance (a guarantee). When reclaiming, the two models behave fundamentally differently, and that decides whether you get your money back in the end, or never had any.

Rental deposit (blocked account)

Your capital is blocked, but it stays yours. On departure you get it back with interest once the release happens or the one-year period lapses. Downside: the money is tied up for the entire tenancy.

Deposit insurance (guarantee)

You block no capital but pay an annual premium of around 4 to 5% of the deposit sum (at AXA 4% plus 5% stamp duty, at goCaution from CHF 94.50 a year). Advantage: full liquidity. Caution: here there is nothing to reclaim at the end, the premiums are gone.

The cost trap

For a deposit of CHF 5,700 you pay around CHF 230 to 285 in premium per year. Over ten years that's CHF 2,300 to 2,850, without ever getting a cent back. After roughly 17 to 25 years the premiums exceed the deposit itself.

Warning
Rule of thumb: whoever has the money liquidis cheaper off long term with the deposit, because it comes back. Insurance pays off mainly when the three months' rent isn't available. Important: a guarantee does not free you from justified damage claims; the insurer pays the landlord and then comes after you.

⚠️ The five costliest mistakes when reclaiming

Avoiding these mistakes means getting your deposit back faster and in full:

⚠️

Leaving the deposit on the landlord's account.It must be on a blocked account in your name. If it's elsewhere, demand the correct deposit immediately, otherwise your money is lost in a bankruptcy.

⚠️

Signing the handover protocol carelessly.It's the most important evidence. Note every defect, take photos, and never sign «all in order» under pressure if it isn't.

⚠️

Accepting more than three months' rent.For flats that's the statutory cap (Art. 257e para. 2 CO). If more was demanded, you can reclaim the excess.

⚠️

Waiting passively for the signature. If the landlord stays silent, the one-year clock runs anyway. Set them a written deadline early and go straight to the bank after a year.

⚠️

Paying for normal wear as if it were damage.Worn carpets and usual drill holes are the landlord's responsibility. Have every deduction presented on a depreciated-value basis and with a receipt before agreeing.

The deposit is your money on your account. The landlord can block it, but after a year they can no longer hold it.

✅ Reclaim the full amount in 6 steps

Here's how to reclaim your deposit step by step, from move-out to the transfer:

1
Record the handover cleanly
Do the handover together with the landlord, note every point in the protocol and take photos. This protocol is later your key at the bank.
2
Demand the release in writing
Formally ask the landlord or agency in writing (generator above) to release the deposit, ideally by registered mail and with a clear deadline (e.g. 30 days).
3
Check disputed deductions
If the landlord claims damages, demand a documented statement and check it on a depreciated-value basis (wear-and-tear calculator in the handover-protocol guide). They must release the undisputed part immediately.
4
Call the conciliation authority if needed
If it stays disputed or the landlord doesn't respond, turn to the conciliation authority for tenancy matters. The procedure is free of charge (Art. 113 CPC).
5
After 1 year, straight to the bank
If the landlord has started no proceedings within the year, request the release directly from the bank. Attach the notice of termination and handover protocol; that suffices as proof (Art. 257e para. 3 CO).
6
Claim default interest
If the landlord pays late despite the debt being due and after a reminder, additionally claim 5% default interest (Art. 104 CO). The date calculator gives you the exact amount.
Warning
This sequence is general guidance and not legal advice. For larger amounts in dispute or unclear damage, turning to the conciliation authority or the tenants' association is recommended.
💎 Golden nugget

The one-year trick in detail: the period starts with the actual end of the tenancy, not the day of your last demand. So write a dated demand letter right after moving out, file it away, and exactly twelve months after the lease ends, Art. 257e para. 3 CO forces the bank to pay out, however stubborn the landlord. You then only need the notice of termination and the handover protocol as proof that the tenancy ended more than a year ago.

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❓ Frequently asked questions about the deposit

The key questions on getting the rental deposit back, answered briefly and concretely.

🔍

People also ask

Related questions from our magazine

Sources & methodology
As of: As of: June 2026 · all data without warranty
01
Code of Obligations Art. 257e (SR 220)Securities provided by the tenant: amount, blocked account, release after 1 year (para. 3).
02
Code of Obligations Art. 104 (SR 220)Default interest of 5% per year unless otherwise agreed.
03
Tenants' Association / Mieterverband (deposit)Maximum amount, blocked account in the tenant's name, interest, release without landlord after 1 year.
04
mietrecht24.ch (deposit refund)Usual 30-day window, documents for the bank, direct access after 1 year.
05
Conciliation authority / Art. 113 CPCConciliation in tenancy matters is free of charge.

All information without guarantee. Found an error? → support@conviva-plus.ch

💡Did you know?

One year after the lease ends, the bank must pay out your rental deposit even without the landlord's consent, if they have started no debt enforcement, lawsuit or conciliation by then (Art. 257e para. 3 CO).

Source: OR Art. 257e Abs. 3 / Mieterverband
What do you think of this article?

Discussion

5 voices from the community

M
Manuela R.from Winterthur

Genau mein Fall, gäll. Verwaltung hat sich nach dem Auszug einfach nicht mehr gemeldet. Nach dem Brief mit Frist kam plötzlich die Unterschrift. Hätte ich das mit der 1-Jahres-Frist früher gewusst, hätte ich gar nicht so lange genervt.

CP
ConvivaPlus Editorial

Merci fürs Teilen, Manuela. Genau so ist es gedacht: Der Brief mit Frist plus der Hinweis auf Art. 257e Abs. 3 OR wirkt oft schon, bevor das Jahr überhaupt um ist. Schön, kam dein Depot zurück.

D
Daniel B.from Bern

Wichtiger Punkt mit der zeitwertbereinigten Abrechnung. Mein Vermieter wollte einen kompletten neuen Teppich verrechnen, dabei war der schon 12 Jahre alt. Mit der Lebensdauer-Tabelle blieb fast nichts übrig zum Abziehen.

S
Sofia M.from Lugano

Der Termin-Rechner ist super praktisch. Ich wusste gar nicht, dass das Datum so genau zählt. Bei mir sind es noch 4 Monate, dann gehe ich direkt zur Bank.

CP
ConvivaPlus Editorial

Danke, Sofia. Tipp: Schreib jetzt schon ein datiertes Aufforderungsschreiben und leg es ab. Dann hast du den Nachweis, dass du rechtzeitig aktiv warst, falls es doch noch Diskussionen gibt.

ConvivaPlus Editorial

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